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Seasonal Workers: The Compliance Challenge in Agriculture

Certifyd Team·

It is 5:30am on a Monday in late May. A minibus pulls up to a soft fruit farm in Herefordshire. Twelve workers step out, each carrying a rucksack. They have arrived from a holding accommodation site 40 miles away, processed through a seasonal worker scheme operator over the weekend. By 6:15am, they need to be in the polytunnels picking strawberries.

The farm manager has a folder of paperwork from the scheme operator: names, passport copies, visa details. She is supposed to verify each worker's identity against the documents, confirm their right to work, complete site induction, issue PPE, and explain the employment terms. She has twelve workers, forty-five minutes, and a field supervisor radioing that the first supermarket collection is at 9am.

Corners get cut. They always get cut. And the compliance gap that opens in that forty-five minutes stays open for the next six months.

The seasonal worker scheme: scale and structure

The UK Seasonal Worker visa brings approximately 45,000 workers annually into the country, overwhelmingly for horticulture (fruit, vegetable, and flower production) and, since 2022, for poultry processing. The scheme is operated through licensed scheme operators — currently six organisations approved by the Home Office — who act as intermediaries between overseas workers and UK farms.

The structure is layered. The Home Office grants the scheme operator a licence. The operator recruits workers from approved source countries, processes their visa applications, and arranges their placement with farms. The farm (the "end hirer") receives the workers, supervises their daily work, and is responsible for their welfare and working conditions.

This layered structure creates a compliance challenge that mirrors — and in some ways exceeds — the agency worker problem in other sectors. The operator holds the licence and processes the paperwork. The farm employs the labour and manages the operations. The question of who is responsible for what, and when, is the source of most failures.

What makes seasonal worker compliance uniquely difficult

Several characteristics of agricultural seasonal work combine to create compliance conditions that are fundamentally different from other employment settings.

Speed of onboarding. The harvest does not wait. When workers arrive, they need to be in the field quickly. Farms that spend two hours per worker on a thorough onboarding process lose picking time they cannot recover. The economic pressure to compress onboarding is immense — and onboarding is where right to work verification, identity checks, and welfare briefings are supposed to happen.

Volume. A medium-sized soft fruit operation may take on 200-400 seasonal workers across the season, with arrivals and departures every few weeks as different crops come into harvest. Each arrival batch requires the same verification and onboarding process. Each departure requires the same exit documentation. The administrative volume is relentless and concentrated in the busiest operational periods.

Rural and remote locations. Many farms are in locations with poor connectivity, no permanent office infrastructure, and limited access to the digital tools that urban employers take for granted. Conducting an online right to work check via the Home Office share code service requires internet access and a device. In a field in rural Norfolk at 6am, these are not guaranteed.

Language barriers. Seasonal workers are recruited from countries including Indonesia, Nepal, Central Asian nations, and Eastern European states. English proficiency varies widely. Communication about employment terms, welfare rights, compliance obligations, and grievance procedures must be effective — but effective communication across multiple languages, in a field setting, during a compressed onboarding window, is extraordinarily challenging.

Worker mobility within the season. Seasonal workers may move between farms during their six-month visa period. A worker who starts picking asparagus in Worcestershire in April may move to strawberries in Kent in June and apples in Somerset in September. Each transfer is, in compliance terms, a new placement requiring new verification and new documentation. In practice, transfers are often arranged informally between farms with minimal paperwork.

Accommodation and welfare obligations. Scheme operators and farms have specific obligations regarding worker accommodation, access to healthcare, and working conditions. These obligations interact with immigration compliance — a worker housed in overcrowded or unsafe accommodation creates both a welfare failure and a reputational risk to the sponsor licence.

The regulatory landscape: GLAA and the Fair Work Agency

The Gangmasters and Labour Abuse Authority (GLAA) has historically been the primary enforcement body for labour standards in agriculture, shellfish gathering, and food processing. Under the Fair Work Agency consolidation in April 2026, the GLAA's functions have been absorbed into a broader enforcement framework with expanded powers.

The Fair Work Agency can conduct unannounced inspections of any workplace, issue compliance notices, and — for serious breaches — pursue criminal prosecution. Its scope covers right to work compliance, minimum wage enforcement, employment agency standards, and worker welfare.

For seasonal agricultural operations, this means inspections can happen during the busiest period of the season. An inspector arriving at a farm during the July strawberry pick will expect to see compliant records for every worker on site — not in a head office filing system, but accessible in the field, that day.

The GLAA's published enforcement data shows that agriculture and food processing consistently account for the highest number of investigations and enforcement actions. The transition to the Fair Work Agency, with its broader mandate and increased resources, signals an intensification of this focus.

Common compliance failures in seasonal agriculture

Analysis of GLAA enforcement actions and scheme operator audit reports reveals consistent failure patterns.

Incomplete right to work verification at the point of deployment. The scheme operator verifies the worker's identity and visa during the recruitment process, often months before the worker arrives in the UK. By the time the worker reaches the farm, the operator's records may be the only evidence of verification. The farm relies on the operator's assurance. No independent check happens at the point of arrival. This is the same "everyone assumes someone else checked" problem that plagues agency worker compliance across all sectors.

Missing or inaccessible records. Compliance records — passport copies, visa confirmations, CoS references, welfare assessments — are stored in the operator's central office or in a filing cabinet at the farm's main building. When an inspector arrives at a satellite picking site 15 miles from the office, the records are not available. The inability to produce records on demand is treated as a compliance failure regardless of whether the records exist elsewhere.

Failure to track transfers between farms. When a worker moves from Farm A to Farm B mid-season, the transfer should be documented and, depending on the arrangement, may need to be reported. In practice, transfers are often arranged by phone between farm managers, with the worker simply appearing at the new location. No updated records are created. No new site induction is conducted. The worker exists in Farm A's records but works at Farm B.

Accommodation non-compliance. The Seasonal Worker visa conditions include specific accommodation requirements. Workers must not be charged above the maximum accommodation offset rate, must have adequate living space, and must have access to basic facilities. Overcrowded caravans, deductions exceeding legal limits, and unsuitable housing have been recurring findings in GLAA inspections.

Working time violations. During peak harvest, the pressure to maximise picking hours is intense. Workers may be working excessive hours without adequate rest breaks. Piece rates may effectively fall below the National Minimum Wage when hours are properly calculated. These are both employment law violations and conditions that the Fair Work Agency is specifically mandated to investigate.

How to comply when your workforce changes every season

Compliance in seasonal agriculture requires accepting that the traditional HR model — stable workforce, permanent office, centralised records — does not apply. The approach must be designed for transience, volume, and field conditions.

1. Verify at the point of arrival, not just the point of recruitment. The scheme operator's initial verification is necessary but not sufficient. When workers arrive at the farm, an independent identity check should confirm that the person present is the person whose documents were processed. This does not need to be a full document check — it needs to confirm the individual matches the verified identity. A 30-second digital verification is faster than rifling through a folder of photocopied passports.

2. Create digital records accessible from any location. Paper records stored in a farm office 15 miles from the picking site are useless during an inspection. Compliance records should be digital, cloud-based, and accessible from a mobile device in the field. When an inspector asks "who are these twelve workers and what is their right to work status?", the answer should be available on a tablet, immediately.

3. Document every transfer. When a worker moves between farms, treat it as a new deployment. Update records. Conduct site induction. Confirm the identity of the arriving worker. The fifteen minutes this takes is an investment against the consequences of a gap in your compliance trail.

4. Use the onboarding window efficiently. The compressed onboarding period is a reality that cannot be eliminated. But it can be made more efficient. Pre-arrival data sharing between operator and farm — digital transfer of verification records, pre-populated induction documents, multilingual welfare information — reduces the time needed at the point of arrival without reducing the compliance standard.

5. Monitor working conditions proactively. Do not wait for the Fair Work Agency to find problems. Conduct weekly self-checks during peak season: working hours against timesheets, wage calculations against piece rates, accommodation conditions against requirements. Audit trails that show proactive monitoring are powerful evidence of a compliant culture if an inspection does occur.

The cost of non-compliance in agriculture

The consequences of compliance failure in seasonal agriculture extend beyond the immediate penalties.

Scheme operator sanctions. If a scheme operator's farms consistently fail compliance checks, the Home Office can restrict or revoke the operator's licence. This affects not just the non-compliant farm but every farm supplied by that operator. An entire season's labour supply can be disrupted by one party's failures.

Reputational damage with retailers. Major UK supermarkets increasingly audit their supply chain for labour compliance. A farm found to have employed workers without proper verification, or to have breached welfare standards, risks losing supply contracts that may represent the majority of its revenue.

Criminal liability for serious breaches. Where non-compliance crosses into labour exploitation — excessive deductions, coercion, withholding documents — the offences are criminal, not civil. Directors and managers can be held personally liable.

Certifyd's verification platform enables farms and scheme operators to verify worker identity at the point of arrival using a mobile device — no fixed infrastructure required. It creates a shared digital compliance record accessible to both the operator and the farm, with audit trails that survive field conditions and inspector scrutiny. For seasonal operations where compliance must happen at speed, in remote locations, across language barriers, it replaces the paper folder with a process that actually works. Learn more.